QUALITY POLICY

At SERVETECH, “Our goal is to reduce defects and non conformities to achieve maximum customer satisfaction; strive for excellence and continual improvement in all our activities. We deliver innovative and sophisticated high quality services to our customers as per their requirements on time, every time through dedicated team work, better service, improved technology, strict supplier evaluation, accurate price comparison by not compromising the quality, proper periodical calibration of all our equipments and thorough inspection of incoming material and in process inspection.

SERVETECH will also ensure that the statutory and regulatory measurements are consistently met at all times.

When it comes to the successful running of any business it takes a lot of people to make it happen. Hence we always try to match the manpower to the business needs. Training need of employee should be assessed and proper training will be arranged.

SERVETECH strives to be an organization that listens to its customers, identifies their needs, delivers appropriate solutions and continually improves its processes, products and services, and attend their complaints, needs, and calls without any delay. We also committed to have effective communication with customers / external parties, improve on time deliveries and reduce customer complaints

Our policy is to achieve a set of quality objectives that we have developed within the organization will lead to; customer satisfaction and ongoing improvements in process efficiency. Once an objective is achieved, it should be recognized and reset to stimulate further quality improvement. To reach our objectives, we will maintain a constant focus on quality with full dedication, commitment, and teamwork.

At SERVETECH, we are committed to provide a comfortable working environment to our employees & create good team spirit between the employees to have smooth functioning. We are committed to measure and review our performance by periodical internal audits and management review meetings respectively.