It is the policy of Servetech to provide the highest quality products and services. We recognize that client satisfaction depends on the quality of service we provide, and to this end, we work hard to improve our performance and exceed our customers’ expectations. In addition to the fulfilment of our regulatory requirements, we practice the following objectives in close cooperation with our customers, partners and contractors:
We are committed to ensure continual improvement of Quality, Health, Safety and Environment Management system. We also ensure that the statutory and regulatory measurements are consistently met at all times. At Servetech, we determine the interested parties & their requirements that are relevant to our integrated management system. We also determine the external and internal issues that are relevant to our scope and its strategic direction.
We are committed to fulfill all compliance obligations and a commitment to satisfy applicable requirements. We are committed to measure and review our performance by periodical internal audits and management review meetings respectively. Servetech strives to be an organization that listens to its customers, identifies their needs, delivers appropriate solutions and continually improves its processes, products and services, and attend their complaints, needs, and calls without any delay.
Servetech ensures that all activities necessary for our products and services are effective and efficient with respect to the system and its performance. Our policy is to achieve a set of quality, safety & environmental objectives that we have developed within the organization will lead to; customer satisfaction and ongoing improvements in process efficiency. Once an objective is achieved, it should be recognized and reset to stimulate further quality improvement. To reach our objectives, we will maintain a constant focus on quality with full dedication, commitment, and teamwork
We are committed to provide safe and healthy working conditions for the prevention of work related injury and ill health and fulfill legal and other requirements. We are committed to eliminate hazards and reduce risks. We also give importance to consultation and participation of workers and other stake holders. We endeavor to avert any injuries at work by raising the awareness of personal safety within the workplace and by reducing risks to prevent incidents.
Servetech aims to protect the environment by minimizing the environmental impact of its activities and products and preventing pollution. We will complete our work with zero accidents and zero harm to the environment. We will maintain the highest quality product and service possible. The commitments listed are in addition to our basic obligation to comply with our internal standards, as well as with all applicable laws and regulation.
There will be a continual improvement in our quality, safety and environmental management system. We adopt all control measures to eliminate hazards and reduce OH&S risks.